- Duo help desk push verification#
- Duo help desk push code#
- Duo help desk push password#
- Duo help desk push download#
And that’s it you logged in.Īnother option you can choose as you second factor verification step is known as CALLBACK.Ĭallback works with a landline or a mobile phone. Once you receive the text message (containing a 6 digit code) simply click on enter passcode and type in the code.
Duo help desk push password#
SMS works following a successful login with your username and password and when prompted to verify it is you, you’ll need to click on Text Me. A replacement device will incur an additional charge.Īnother option you can choose as your verification step is known as SMS message.
At the end of the battery life the unit must be replaced. A Hardware Token is a consumable item with an expected battery life of between 2 to 4 years.A staff member will be required to show a valid UCD Staff ID card in order to collect the token. Hardware tokens will be issued from the IT Centre in the Daedalus Building.There will be a cost of €35 per hardware token, charged directly to the School or Unit of the person requesting it.Important information about hardware tokens: A smart device will be the preferred verification device to complete authentication and securely access UCD systems. Most people will not want or need a token. No connection to the Internet is required. Pressing a button on the token generates the passcode. It is a battery-powered item that can be attached to your keychain and is sometimes called a key fob. You can register your smartphone as a tablet, and you will not be required to share your mobile number.Ī hardware token is a small device you carry that generates a 6-digit passcode that you type into the multi-factor prompt. Installing the Duo Mobile App does not mean you have to share your mobile number.
Duo help desk push download#
The app is available to download from the app store on your device. UCD IT Services recommends using the Duo Mobile app as your second-factor authentication method.
See the UCD IT Services Privacy Statement on Duo Mobile App Installing the Duo Mobile application will take up approximately 8MB of space on your mobile device.Push Verification works via Wi-Fi or mobile networks.Data usage to receive a 'Push Verification' is less than 2kb per Push.
Duo help desk push code#
Camera access is only required during initial setup to scan a QR code from the enrolment email.The Duo Mobile App does not track your geographic location information.The Duo Mobile App is not a Mobile Device Management (MDM) tool.Every time you use the Duo Mobile App to complete your authentication, the University saves funds. The SMS and Callback authentication options generate additional operational costs to the University. IT Services is committed to reducing costs wherever possible. This has been resolved in some instances by toggling the setting on and off in the affected website session at Safari > Preferences > Privacy > "Prevent cross-site tracking".A Duo push uses cutting-edge, end-to-end encryption. Some customers have reported that they need to disable cross-site tracking as well to allow third-party cookies, but the cross-site tracking option seems to be buggy in Safari 13.0.4 and seems to not apply properly. Safari has since been updated to 13.0.4 and unfortunately this has broken the Remember Me functionality again with the new Cross-Site tracking functionality. Remember me for Safari 13.0.3 was fixed in the D180 release. There is a known issue in Safari 13.0.3 where the "Remember me" option cannot be selected.ĭuo is aware of these issues and working on a fix scheduled to be released in early December 2019.The Duo "Remember me" feature does not work in Safari on Mac Mojave (macOS 10.14).
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